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| Christmas opening times:
Due to difficulties in maintaining 98% stock levels and to ensure that we offer a high level of service, our last shipping day before Christmas is the 19th December however orders made by the 15th of December are advised. For international orders, including the Republic of Ireland, the last shipping date is the 15th December.
Our office and despatching times are:
* Friday 19th open and last orders @16.00pm
* Closed Monday 22 December till the 2rd of January [2nd January- Dispatching orders only]
* Monday 5th of January open and despatching orders – Telephone lines open
Christmas gift return policy
Christmas gifts are an important part of Our business and at this time of year we extend our 14 day return policy to: Any order made from the 1st of December to the 19th of December, which has been unused and unopened [i.e. in an as new condition] can be returned to us by the 14th of January. As we offer free shipping, returns are subject to a postage charge, where multiple items have been purchased of which 1 item has been returned, then a full refund for that item will be given.
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